Caregiver Manager/ Client Service Manager
3.
7 Idaho Falls, ID Idaho Falls, ID Full-time Full-time $40,000 - $45,000 a year $40,000 - $45,000 a year 1 day ago 1 day ago 1 day ago About us Senior Helpers is a small business in Idaho Falls, ID.
We are professional, agile, customer-centric and our goal is to Senior Helpers Eastern Idaho places a priority on creating safe, caring and compassionate environments for all clients, while providing ongoing communication and follow-up plans which offer peace of mind for family members.
.
Our work environment includes:
Modern office setting Food provided Relaxed atmosphere On-the-job training Safe work environment Modern office setting Lively atmosphere Duties:
- Provide exceptional customer service and support to clients - Serve as the main point of contact for client inquiries, requests, and issues - Build and maintain strong relationships with clients through regular communication and proactive account management - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Analyze client data and provide insights and recommendations to drive business growth and improve client satisfaction - Assist with the implementation of new Staff, including onboarding, training, and ongoing support - Conduct regular check-ins with clients and staff to assess satisfaction levels and identify opportunities for upselling or cross-selling - On Sight new staff orientations and tranings Requirements:
- Strong communication skills, both written and verbal, with the ability to effectively communicate with clients and internal teams - Experience in Staff management and customer service roles, preferably in the Health Care industry - Proficiency in client relationships and tracking interactions - Care Giving experience is a plus.
- Hire and interview new care givers.
- Project management skills to effectively manage multiple client accounts and prioritize tasks - Familiarity with SaaS (Software as a Service) products and solutions is preferred.
- Needs to be able to relate to people and discipline staff when needed.
Please note that only qualified candidates will be contacted for further consideration.
Thank you for your interest in joining our team.
Job Type:
Full-time Pay:
$40,000.
00 - $45,000.
00 per year
Benefits:
401(k) 4% Match Paid training Parental leave Compensation package:
Bonus opportunities Quarterly bonus Yearly bonus Schedule:
8 hour shift Day shift Monday to Friday Overtime Weekends as needed Education:
High school or equivalent (Required)
Experience:
Management:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Idaho Falls, ID Idaho Falls, ID Full-time Full-time $40,000 - $45,000 a year $40,000 - $45,000 a year 1 day ago 1 day ago 1 day ago About us Senior Helpers is a small business in Idaho Falls, ID.
We are professional, agile, customer-centric and our goal is to Senior Helpers Eastern Idaho places a priority on creating safe, caring and compassionate environments for all clients, while providing ongoing communication and follow-up plans which offer peace of mind for family members.
.
Our work environment includes:
Modern office setting Food provided Relaxed atmosphere On-the-job training Safe work environment Modern office setting Lively atmosphere Duties:
- Provide exceptional customer service and support to clients - Serve as the main point of contact for client inquiries, requests, and issues - Build and maintain strong relationships with clients through regular communication and proactive account management - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Analyze client data and provide insights and recommendations to drive business growth and improve client satisfaction - Assist with the implementation of new Staff, including onboarding, training, and ongoing support - Conduct regular check-ins with clients and staff to assess satisfaction levels and identify opportunities for upselling or cross-selling - On Sight new staff orientations and tranings Requirements:
- Strong communication skills, both written and verbal, with the ability to effectively communicate with clients and internal teams - Experience in Staff management and customer service roles, preferably in the Health Care industry - Proficiency in client relationships and tracking interactions - Care Giving experience is a plus.
- Hire and interview new care givers.
- Project management skills to effectively manage multiple client accounts and prioritize tasks - Familiarity with SaaS (Software as a Service) products and solutions is preferred.
- Needs to be able to relate to people and discipline staff when needed.
Please note that only qualified candidates will be contacted for further consideration.
Thank you for your interest in joining our team.
Job Type:
Full-time Pay:
$40,000.
00 - $45,000.
00 per year
Benefits:
401(k) 4% Match Paid training Parental leave Compensation package:
Bonus opportunities Quarterly bonus Yearly bonus Schedule:
8 hour shift Day shift Monday to Friday Overtime Weekends as needed Education:
High school or equivalent (Required)
Experience:
Management:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
