Inbound Sales Agent
INBOUND SALES AGENT JOB PROFILE
Job Standards
Primary Objectives - What are the major objectives or outcomes to be accomplished by the person in this job?
Cultivate relationships to convert inbound leads to appointments
Manage the sales database through the sales cycle
Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreements
Regular Work Activities - What are the most frequent and essential work activities in this job?
Manage cultivation of inbound sales inquiries to convert leads to appointments
Follow scripts to deliver the team value proposition and handle objections
Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agent
Database management to ensure processes run smoothly and there is rigorous lead follow-up
Accurately track and report productivity and sales metrics
Understand and internalize evolving real estate trends in local market
Understand and adhere to local, state and federal laws regarding real estate brokerage services.
Management Responsibilities
None, though a talented performer in this role may move into a leadership position
Key Skills
Strong written and verbal communication skills
Exceptional telephone skills--ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
Ability to learn and internalize scripts and dialogues
Organizational and time management skills
Ambitious with proven ability to succeed
Learning based
Team player
People Contacts and Interactions
Inbound leads - daily
Agents on team - daily
Direct manager - daily
Team Leader - weekly
Compensation - Salary plus commission. Depends on experience.
Job Requirements-Experience, Training, and Education
High school graduate
Real estate license (or be willing to become licensed)
Demonstrable record of sales success against quotas
Narrative
The Inbound Sales Agent draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up.
This individual will take ownership of leads, and actively systematize the conversion process for maximum effectiveness. They can record their productivity and sales metrics and track the results in regular accountability meetings. This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow up of those leads.
This individual must be highly trustworthy--in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.
The Inbound Sales Agent's activities directly affect the bottom line, and as such they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team.Estimated Salary: $20 to $28 per hour based on qualifications.
Job Standards
Primary Objectives - What are the major objectives or outcomes to be accomplished by the person in this job?
Cultivate relationships to convert inbound leads to appointments
Manage the sales database through the sales cycle
Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreements
Regular Work Activities - What are the most frequent and essential work activities in this job?
Manage cultivation of inbound sales inquiries to convert leads to appointments
Follow scripts to deliver the team value proposition and handle objections
Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agent
Database management to ensure processes run smoothly and there is rigorous lead follow-up
Accurately track and report productivity and sales metrics
Understand and internalize evolving real estate trends in local market
Understand and adhere to local, state and federal laws regarding real estate brokerage services.
Management Responsibilities
None, though a talented performer in this role may move into a leadership position
Key Skills
Strong written and verbal communication skills
Exceptional telephone skills--ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
Ability to learn and internalize scripts and dialogues
Organizational and time management skills
Ambitious with proven ability to succeed
Learning based
Team player
People Contacts and Interactions
Inbound leads - daily
Agents on team - daily
Direct manager - daily
Team Leader - weekly
Compensation - Salary plus commission. Depends on experience.
Job Requirements-Experience, Training, and Education
High school graduate
Real estate license (or be willing to become licensed)
Demonstrable record of sales success against quotas
Narrative
The Inbound Sales Agent draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up.
This individual will take ownership of leads, and actively systematize the conversion process for maximum effectiveness. They can record their productivity and sales metrics and track the results in regular accountability meetings. This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow up of those leads.
This individual must be highly trustworthy--in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.
The Inbound Sales Agent's activities directly affect the bottom line, and as such they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team.Estimated Salary: $20 to $28 per hour based on qualifications.
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